{"id":690,"date":"2023-11-20T10:31:53","date_gmt":"2023-11-20T09:31:53","guid":{"rendered":"https:\/\/rroja.com\/?page_id=690"},"modified":"2023-11-20T10:31:53","modified_gmt":"2023-11-20T09:31:53","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/rroja.com\/cs\/shipping-policy\/","title":{"rendered":"Z\u00e1sady p\u0159epravy"},"content":{"rendered":"

N\u00e1klady na dopravu a dodac\u00ed lh\u016fty<\/p>\n\n\n\n

Bezpe\u010dn\u00e9 a zabezpe\u010den\u00e9 doru\u010den\u00ed:<\/strong> Va\u0161e objedn\u00e1vka bude odesl\u00e1na prost\u0159ednictv\u00edm d\u016fv\u011bryhodn\u00fdch dopravc\u016f, jako je PostNL nebo DHL. Doba doru\u010den\u00ed se m\u016f\u017ee li\u0161it v z\u00e1vislosti na va\u0161\u00ed poloze. Jakmile v\u00e1\u0161 bal\u00ed\u010dek opust\u00ed na\u0161e za\u0159\u00edzen\u00ed, obdr\u017e\u00edte e-mailov\u00e9 ozn\u00e1men\u00ed s \u010d\u00edslem pro sledov\u00e1n\u00ed z\u00e1silky. Bu\u010fte si jisti, \u017ee v\u0161echny na\u0161e z\u00e1silky jsou b\u011bhem p\u0159epravy poji\u0161t\u011bny. Je nezbytn\u00e9, abyste si bal\u00ed\u010dek p\u0159evzali osobn\u011b, proto\u017ee spole\u010dnost RROJA Jewels nem\u016f\u017ee n\u00e9st odpov\u011bdnost za p\u0159\u00edpadn\u00e9 ztr\u00e1ty nebo odcizen\u00ed bal\u00ed\u010dk\u016f po doru\u010den\u00ed. V p\u0159\u00edpad\u011b, \u017ee se v\u00e1\u0161 bal\u00ed\u010dek vr\u00e1t\u00ed z d\u016fvodu va\u0161\u00ed nedostupnosti, m\u016f\u017ee v\u00e1m spole\u010dnost RROJA Jewels \u00fa\u010dtovat n\u00e1klady na op\u011btovn\u00e9 doru\u010den\u00ed.<\/p>\n\n\n\n

Ztr\u00e1ta sledovac\u00edho \u010d\u00edsla nebo probl\u00e9my s doru\u010den\u00edm:<\/strong> Pokud neobdr\u017e\u00edte e-mail s \u010d\u00edslem z\u00e1silky, zkontrolujte pros\u00edm slo\u017eku nevy\u017e\u00e1dan\u00e9 po\u0161ty. V p\u0159\u00edpad\u011b, \u017ee ztrat\u00edte sv\u00e9 sledovac\u00ed \u010d\u00edslo nebo pokud se stav doru\u010den\u00ed del\u0161\u00ed dobu nem\u011bn\u00ed, nev\u00e1hejte kontaktovat n\u00e1\u0161 t\u00fdm z\u00e1kaznick\u00e9 podpory. V p\u0159\u00edpad\u011b jak\u00fdchkoli probl\u00e9m\u016f se spoj\u00edme s dopravcem, abychom probl\u00e9m vy\u0159e\u0161ili s co nejmen\u0161\u00edmi nep\u0159\u00edjemnostmi pro v\u00e1s.<\/p>\n\n\n\n

Kontrola balen\u00ed:<\/strong> P\u0159ed p\u0159evzet\u00edm z\u00e1silky doporu\u010dujeme z\u00e1silku zkontrolovat. Pokud si v\u0161imnete jak\u00e9hokoli po\u0161kozen\u00ed z\u00e1silky zp\u016fsoben\u00e9ho p\u0159epravou, doporu\u010dujeme odm\u00edtnout jej\u00ed p\u0159evzet\u00ed a neprodlen\u011b podat reklamaci u dopravce.<\/p>\n\n\n\n

Adresa pro doru\u010den\u00ed:<\/strong> Vezm\u011bte pros\u00edm na v\u011bdom\u00ed, \u017ee na\u0161e z\u00e1silky lze doru\u010dovat pouze na fyzick\u00e9 adresy bydli\u0161\u0165 nebo firem. Upozor\u0148ujeme, \u017ee kur\u00fd\u0159i nemohou doru\u010dovat z\u00e1silky do po\u0161tovn\u00edch schr\u00e1nek a tyto z\u00e1silky nelze pojistit. Pokud d\u00e1v\u00e1te p\u0159ednost zasl\u00e1n\u00ed bal\u00ed\u010dku do po\u0161tovn\u00ed schr\u00e1nky, berte pros\u00edm na v\u011bdom\u00ed, \u017ee spole\u010dnost RROJA Jewels nem\u016f\u017ee p\u0159evz\u00edt odpov\u011bdnost za p\u0159\u00edpadn\u00e9 zpo\u017ed\u011bn\u00ed, ztr\u00e1tu bal\u00ed\u010dku nebo zm\u011bnu adresy. Pokud po\u017eadujete, aby byla va\u0161e objedn\u00e1vka zasl\u00e1na na jinou ne\u017e faktura\u010dn\u00ed adresu, ujist\u011bte se, \u017ee jste p\u0159i zad\u00e1v\u00e1n\u00ed objedn\u00e1vky uvedli pot\u0159ebn\u00e9 \u00fadaje pro doru\u010den\u00ed.<\/p>\n\n\n\n

Z bezpe\u010dnostn\u00edch d\u016fvod\u016f je d\u016fle\u017eit\u00e9 si uv\u011bdomit, \u017ee \u00fadaje o dodac\u00ed a faktura\u010dn\u00ed adrese nelze po zad\u00e1n\u00ed objedn\u00e1vky m\u011bnit. Pokud v dob\u011b doru\u010den\u00ed nebudete na uveden\u00e9 dodac\u00ed adrese k zasti\u017een\u00ed, doporu\u010dujeme obr\u00e1tit se na na\u0161i z\u00e1kaznickou podporu. V n\u011bkter\u00fdch p\u0159\u00edpadech m\u016f\u017eeme z\u00e1silku odlo\u017eit, abychom se p\u0159izp\u016fsobili va\u0161emu \u010dasov\u00e9mu rozvrhu.<\/p>","protected":false},"excerpt":{"rendered":"

Shipping Costs and Delivery Times Safe and Secure Delivery: Your order will be shipped using trusted carriers such as PostNL or DHL. The delivery duration may vary depending on your location. Once your package leaves our facility, you’ll receive an email notification with a tracking number. Rest assured, all our packages are insured during transit. 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