{"id":688,"date":"2023-11-20T10:30:21","date_gmt":"2023-11-20T09:30:21","guid":{"rendered":"https:\/\/rroja.com\/?page_id=688"},"modified":"2026-03-01T11:59:11","modified_gmt":"2026-03-01T10:59:11","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/rroja.com\/nb\/return-policy\/","title":{"rendered":"Retningslinjer for returnering"},"content":{"rendered":"<p class=\"wp-block-paragraph\">P\u00e5 RROJA Juveler, vi er opptatt av \u00e5 sikre at v\u00e5re kunder blir forn\u00f8yd med v\u00e5re produkter. V\u00e5rt m\u00e5l er \u00e5 levere h\u00f8y kvalitet elementer, og vi tilbyr en grei retur og garanti politikk \u00e5 st\u00f8tte dette arbeidet.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Garanti:<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Alle RROJA Juveler produkter leveres med en sjener\u00f8s to-\u00e5rs Garanti fra Produsenten. Denne garantien dekker alle produksjonsfeil. Hvis elementet er funnet \u00e5 ha en slik defekt, vil vi reparere det p\u00e5 ingen kostnader, forutsatt at det oppfyller garantien forhold. For reparasjon foresp\u00f8rsler, vennligst kontakt oss. Reparasjonen tar ogs\u00e5 ca 25 virkedager. Husk \u00e5 ikke sende komplement\u00e6re elementer som gave esker eller sertifikater, s\u00e5 disse vil ikke bli returnert etter reparasjon. Etter \u00e5 ha varen reparert av en tredjepart, vil annullere to-\u00e5rs garanti.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Garanti Vilk\u00e5r og Betingelser:<\/strong><\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Garantien dekker feil som stammer fra produksjonsprosessen, og omfatter ikke skade som skyldes uhell, feil bruk, misbruk, skj\u00f8desl\u00f8shet, uautorisert service, eller normal slitasje.<\/li>\r\n\r\n\r\n\r\n<li>Det blir ugyldig hvis elementet har blitt endret p\u00e5 noen som helst m\u00e5te av en tredje part, slik som en annen gullsmed, bortsett fra RROJA Juveler.<\/li>\r\n\r\n\r\n\r\n<li>Hvis noen del av smykker, inkludert steiner, kjeder, eller klipp, blir l\u00f8snet, m\u00e5 du returnere alle deler for reparasjon. Vi er ikke ansvarlig for manglende komponenter eller steiner.<\/li>\r\n\r\n\r\n\r\n<li>De to-\u00e5rs garantien kan ikke overf\u00f8res til en tredjepart.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Produsentens garanti dekker ikke:<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Misfarging p\u00e5 grunn av eksponering for kjemikalier, sminke, sv\u00f8mmebasseng, boblebad, eller bading.<\/li>\r\n\r\n\r\n\r\n<li>Riper, bulker, eller chipping p\u00e5 grunn av generell slitasje eller misbruk.<\/li>\r\n\r\n\r\n\r\n<li>Skade fra bent, fanget, eller utslitt utstikkerne som tillater en stein for \u00e5 falle ut p\u00e5 grunn av uaktsomhet.<\/li>\r\n\r\n\r\n\r\n<li>Tapt eller stj\u00e5let steiner.<\/li>\r\n\r\n\r\n\r\n<li>Elementer som har v\u00e6rt utsatt for overgrep eller slitt utenfor normal, daglig bruk.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">V\u00e6r oppmerksom p\u00e5 at visse egenskaper, for eksempel sm\u00e5 uregelmessigheter i h\u00e5ndverk eller naturlige funksjoner av metall eller edelstener, er knyttet til elementet og regnes ikke som feil.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"h-returns-refund\" class=\"wp-block-heading\">Retur\/Refusjon:<\/h3>\r\n<p>Alle v\u00e5re varer anses som \u201cvarer som er laget etter forbrukerens spesifikasjoner\u201d, som definert i artikkel 2(4) i EUs forbrukerrettighetsdirektiv (2011\/83\/EU). Her er hvorfor:<\/p>\r\n<p class=\"translation-block\"><strong>Ikke-prefabrikkerte varer:<\/strong> Varene er enn\u00e5 ikke produsert p\u00e5 bestillingstidspunktet og vil f\u00f8rst bli produsert etter at kunden har gjort sine individuelle valg.<\/p>\r\n<p class=\"translation-block\"><strong>Individuelt valg eller beslutning av kunden:<\/strong> Kunden tar spesifikke valg om viktige egenskaper ved varene, som materialfarge, gullinnhold, s\u00f8lvinnhold, naturlige eller laboratoriedyrkede diamanter, diamantklarhet og st\u00f8rrelse . Dette resulterer i et unikt produkt laget spesielt for den kunden.<\/p>\r\n<p>Disse spesifikke tilpasningene gj\u00f8r smykket unikt og personlig for kunden. Dette betyr at produktet vanskelig kan videreselges til en annen kunde i samme form. Derfor faller et slikt produkt inn under unntaket for varer som er laget etter forbrukerens spesifikasjoner eller som har f\u00e5tt en tydelig personlig utforming, som definert i artikkel 16(c) Unntak fra angreretten i EUs forbrukerrettighetsdirektiv (2011\/83\/EU), og er ikke underlagt den vanlige angreretten p\u00e5 14 dager.<\/p>\r\n<p>Det samme gjelder for kj\u00f8p av l\u00f8s edelstener.<\/p>\r\n<p>Bestillinger av \u201cvarer laget etter forbrukerens spesifikasjoner\u201d kan ikke kanselleres eller returneres, i henhold til artikkel 16(c) i direktiv 2011\/83\/EU.<\/p>\r\n<p><strong>Dette betyr at vi ikke aksepterer avbestillinger eller returer.<\/strong><\/p>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>At RROJA Jewels, we are deeply committed to ensuring our customers are completely satisfied with our products. Our aim is to provide high-quality items, and we offer a straightforward return and warranty policy to support this commitment. Warranty: Warranty Terms and Conditions: The manufacturer\u2019s warranty does not cover: Please note that certain characteristics, such as [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-688","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Return Policy - RROJA Jewels<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rroja.com\/nb\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"nb_NO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy\" \/>\n<meta property=\"og:description\" content=\"At RROJA Jewels, we are deeply committed to ensuring our customers are completely satisfied with our products. 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