{"id":688,"date":"2023-11-20T10:30:21","date_gmt":"2023-11-20T09:30:21","guid":{"rendered":"https:\/\/rroja.com\/?page_id=688"},"modified":"2026-03-01T11:59:11","modified_gmt":"2026-03-01T10:59:11","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/rroja.com\/ro\/return-policy\/","title":{"rendered":"Politica De Returnare"},"content":{"rendered":"<p class=\"wp-block-paragraph\">La RROJA Jewels, suntem profund angajat pentru a asigura clien\u021bii no\u0219tri sunt complet mul\u021bumit cu produsele noastre. Scopul nostru este de a oferi de \u00eenalt\u0103 calitate, elemente, \u0219i ne ofer\u0103 o simpl\u0103 \u00eentoarcere \u0219i de garan\u021bie politic\u0103 pentru a sus\u021bine acest angajament.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Garan\u021bie:<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>Toate produsele RROJA Jewels vin cu o garan\u021bie generoas\u0103 de doi ani a produc\u0103torului. Aceast\u0103 garan\u021bie acoper\u0103 orice defect de fabrica\u021bie. Dac\u0103 produsul dvs. prezint\u0103 un astfel de defect, \u00eel vom repara gratuit, cu condi\u021bia s\u0103 \u00eendeplineasc\u0103 condi\u021biile de garan\u021bie. Pentru cereri de repara\u021bii, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi. Procesul de reparare dureaz\u0103, de asemenea, aproximativ 25 de zile lucr\u0103toare. Nu uita\u021bi s\u0103 nu trimite\u021bi articole complementare, cum ar fi cutii cadou sau certificate, deoarece acestea nu vor fi returnate dup\u0103 repara\u021bie. Repararea articolului dvs. de c\u0103tre o ter\u021b\u0103 parte va anula garan\u021bia de doi ani.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Termeni \u0219i Condi\u021bii de garan\u021bie:<\/strong><\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Garan\u021bia acoper\u0103 numai defectele care provin din procesul de fabrica\u021bie \u0219i nu include daunele rezultate \u00een urma accidentelor, utiliz\u0103rii gre\u0219ite, abuzului, neglijen\u021bei, \u00eentre\u021binerii neautorizate sau uzurii normale.<\/li>\r\n\r\n\r\n\r\n<li>Devine nul\u0103 \u00een cazul \u00een care elementul a fost modificat \u00een orice fel de c\u0103tre o ter\u021b\u0103 parte, cum ar fi un alt bijutier, \u00een afar\u0103 de RROJA Jewels.<\/li>\r\n\r\n\r\n\r\n<li>Dac\u0103 orice parte din bijuterii, inclusiv pietre, lan\u021buri, sau clipuri, devine deta\u0219at, trebuie s\u0103 se \u00eentoarc\u0103 toate piese de schimb pentru repara\u021bii. Noi nu suntem responsabili pentru componente lips\u0103 sau pietre.<\/li>\r\n\r\n\r\n\r\n<li>Doi ani de garan\u021bie nu este transferabil\u0103 de la un ter\u021b.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">Garan\u021bia produc\u0103torului nu acoper\u0103:<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Modific\u0103ri de culoare datorit\u0103 expunerii la substan\u021be chimice, machiaj, piscine, c\u0103zi cu hidromasaj sau baie.<\/li>\r\n\r\n\r\n\r\n<li>Zg\u00e2rieturi, urme de lovituri, sau ciobire din cauza uzurii generale sau abuzului.<\/li>\r\n\r\n\r\n\r\n<li>Daune de \u00eendoit, prins, sau uzate prongs care permit o piatr\u0103 s\u0103 cad\u0103 din cauza neglijen\u021bei.<\/li>\r\n\r\n\r\n\r\n<li>Pierdut sau furat pietre.<\/li>\r\n\r\n\r\n\r\n<li>Elementele care au fost abuza\u021bi sau purtate in afara de normal, utilizarea de zi cu zi.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">V\u0103 rug\u0103m s\u0103 re\u021bine\u021bi c\u0103 anumite caracteristici, cum ar fi u\u0219oare neregularit\u0103\u021bi \u00een m\u0103iestrie sau caracteristici naturale din metale sau pietre pretioase, care sunt inerente element \u0219i nu sunt considerate defecte.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"h-returns-refund\" class=\"wp-block-heading\">Return\u0103ri\/Reamburs\u0103ri:<\/h3>\r\n<p>Toate bunurile noastre sunt considerate \u201cbunuri fabricate conform specifica\u021biilor consumatorului\u201d, astfel cum sunt definite la articolul 2 alineatul (4) din Directiva UE privind drepturile consumatorilor (2011\/83\/UE). Iat\u0103 de ce:<\/p>\r\n<p class=\"translation-block\"><strong>Bunuri neprefabricate:<\/strong> bunurile nu au fost \u00eenc\u0103 fabricate la momentul comenzii \u0219i vor fi produse numai dup\u0103 ce clientul a f\u0103cut alegerile individuale.<\/p>\r\n<p class=\"translation-block\"><strong>Alegerea individual\u0103 sau decizia clientului:<\/strong> clientul face alegeri specifice cu privire la caracteristicile importante ale m\u0103rfurilor, cum ar fi culoarea materialului, con\u021binutul de aur, con\u021binutul de argint, diamante naturale sau cultivate \u00een laborator, claritatea \u0219i dimensiunea diamantului. . Rezult\u0103 un produs unic, creat special pentru acel client.<\/p>\r\n<p>Aceste personaliz\u0103ri specifice fac bijuteriile unice \u0219i personale pentru client. Aceasta \u00eenseamn\u0103 c\u0103 produsul este dificil de rev\u00e2ndut altui client \u00een aceea\u0219i form\u0103. Prin urmare, un astfel de produs intr\u0103 sub inciden\u021ba excep\u021biei privind bunurile fabricate conform specifica\u021biilor consumatorului sau clar personalizate, astfel cum sunt definite la articolul 16 litera (c) Excep\u021bii de la dreptul de retragere din Directiva UE privind drepturile consumatorilor (2011\/83\/UE), \u0219i nu face obiectul dreptului standard de retragere de 14 zile.<\/p>\r\n<p>Acela\u0219i lucru este valabil \u0219i pentru achizi\u021bionarea de pietre pre\u021bioase libere.<\/p>\r\n<p>Comenzile pentru \u201cbunuri fabricate conform specifica\u021biilor consumatorului\u201d nu pot fi anulate sau returnate, \u00een conformitate cu articolul 16 litera (c) din Directiva 2011\/83\/UE.<\/p>\r\n<p><strong>Aceasta \u00eenseamn\u0103 c\u0103 nu accept\u0103m anul\u0103ri sau return\u0103ri.<\/strong><\/p>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>At RROJA Jewels, we are deeply committed to ensuring our customers are completely satisfied with our products. Our aim is to provide high-quality items, and we offer a straightforward return and warranty policy to support this commitment. Warranty: Warranty Terms and Conditions: The manufacturer\u2019s warranty does not cover: Please note that certain characteristics, such as [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-688","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Return Policy - RROJA Jewels<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rroja.com\/ro\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"ro_RO\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy\" \/>\n<meta property=\"og:description\" content=\"At RROJA Jewels, we are deeply committed to ensuring our customers are completely satisfied with our products. 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