{"id":235,"date":"2023-10-27T13:49:37","date_gmt":"2023-10-27T11:49:37","guid":{"rendered":"https:\/\/rroja.com\/?page_id=235"},"modified":"2026-03-31T22:18:55","modified_gmt":"2026-03-31T20:18:55","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/rroja.com\/tr\/frequently-asked-questions\/","title":{"rendered":"S\u0131k\u00e7a Sorulan Sorular"},"content":{"rendered":"

Al\u0131\u015fveri\u015f SSS<\/strong><\/h3>\n\n\n\n

\u0130ki y\u0131ll\u0131k garanti nedir?<\/strong> \u0130ki y\u0131ll\u0131k garanti, iki y\u0131l i\u00e7inde herhangi bir \u00fcreticinin kusuru varsa \u00fcr\u00fcn\u00fcn\u00fcz i\u00e7in \u00fccretsiz servis sa\u011flayaca\u011f\u0131m\u0131z\u0131 garanti eder. Daha ayr\u0131nt\u0131l\u0131 bilgi i\u00e7in l\u00fctfen iade politikam\u0131z\u0131 inceleyin.<\/p>\n\n\n\n

Y\u00fcz\u00fc\u011f\u00fcm\u00fc yerel bir kuyumcudan yeniden boyutland\u0131rabilir miyim?<\/strong> Hay\u0131r, \u00fc\u00e7\u00fcnc\u00fc taraf bir kuyumcu kullanmak iki y\u0131ll\u0131k garantinizi ge\u00e7ersiz k\u0131lacakt\u0131r.<\/p>\n\n\n\n

Bir \u00f6\u011feyi nas\u0131l ki\u015fiselle\u015ftirebilirim?<\/strong> Web sitemiz, sat\u0131n almak istedi\u011finiz herhangi bir m\u00fccevher e\u015fyas\u0131 \u00fczerinde tam kontrol sa\u011flar. Tasar\u0131ma ba\u011fl\u0131 olarak metaller, de\u011ferli ta\u015flar, ta\u015f karatlar ve geni\u015flik, kal\u0131nl\u0131k, profil ve y\u00fczey kalitesi dahil di\u011fer \u00fcr\u00fcn \u00f6zellikleri i\u00e7in \u00e7ok \u00e7e\u015fitli se\u00e7enekler sunuyoruz.<\/p>\n\n\n\n

RROJA Jewels tak\u0131lar\u0131n\u0131 kim tasarlar?<\/strong> RROJA Jewels, her tasar\u0131m\u0131 yaratan kendi tasar\u0131mc\u0131lar\u0131ndan olu\u015fan \u00f6zel bir ekip kullan\u0131r.<\/p>\n\n\n\n

Sipari\u015fimi almak ne kadar s\u00fcrer? Ayn\u0131 g\u00fcn gemi yapabilir misin?<\/strong> Her RROJA Jewels \u00fcr\u00fcn\u00fc, m\u00fc\u015fterinin se\u00e7ti\u011fi se\u00e7eneklere g\u00f6re \u00f6zelle\u015ftirilir ve \u00fcretilir. Stok tutmuyoruz, bu nedenle her \u00fcr\u00fcn bir \u00fcretim s\u00fcrecinden ge\u00e7iyor. \u00dcr\u00fcnleri m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede teslim etmek i\u00e7in \u00fcretim s\u00fcrelerini iyile\u015ftirmek i\u00e7in s\u00fcrekli \u00e7al\u0131\u015f\u0131yoruz. Web sitemizde bir \u00f6\u011fe se\u00e7ti\u011finizde, s\u00f6z konusu \u00fcr\u00fcn i\u00e7in tahmini bir teslim tarihi g\u00f6r\u00fcrs\u00fcn\u00fcz.<\/p>\n\n\n\n

Fiziksel bir ma\u011fazan\u0131z var m\u0131?<\/strong> \u015eu anda, RROJA Jewels size yaln\u0131zca en geni\u015f se\u00e7enek yelpazesini sunmak i\u00e7in \u00e7evrimi\u00e7i \u00e7al\u0131\u015f\u0131yor.<\/p>\n\n\n\n

RROJA Jewels hediye kutusu sat\u0131n al\u0131nabilir mi?<\/strong> RROJA Jewels hediye kutular\u0131 yaln\u0131zca bir sat\u0131n alma ile sa\u011flan\u0131r ve ayr\u0131 olarak sat\u0131n al\u0131namaz.<\/p>\n\n\n\n

E\u015fyalar\u0131m\u0131 oydurabilir miyim?<\/strong> Evet, \u00fcr\u00fcn a\u00e7\u0131klamas\u0131ndaki "\u00f6zel" d\u00fc\u011fmesini se\u00e7erek \u00fccretsiz grav\u00fcr talebinde bulunabilirsiniz.<\/p>\n\n\n\n

Se\u00e7ti\u011fim \u00fcr\u00fcn\u00fcn grav\u00fcrlenebilir olup olmad\u0131\u011f\u0131n\u0131 nas\u0131l anlar\u0131m?<\/strong> \u00dcr\u00fcn a\u00e7\u0131klamas\u0131ndaki \u201c\u00f6zel\u201d d\u00fc\u011fmesini se\u00e7erek \u00fccretsiz grav\u00fcr hakk\u0131nda bilgi alabilirsiniz. Ekibimiz size olas\u0131l\u0131klar hakk\u0131nda bilgi verecektir.<\/p>\n\n\n\n

Grav\u00fcr \u00fcretim s\u00fcresini etkiler mi?<\/strong> Hay\u0131r, grav\u00fcr \u00fcretim s\u00fcresini etkilemez.<\/p>\n\n\n\n

Sipari\u015fim i\u00e7in neden bir onay e-postas\u0131 almad\u0131m?<\/strong>\u00a0Bir sipari\u015f onay\u0131 e-postas\u0131 bekliyorsan\u0131z ancak almad\u0131ysan\u0131z l\u00fctfen \u00f6demenizin ba\u015far\u0131l\u0131 oldu\u011fundan ve sipari\u015f onay\u0131n\u0131 g\u00f6rd\u00fc\u011f\u00fcn\u00fczden emin olun. web sitemizdeki sayfa. \u0130\u015flem ba\u015far\u0131l\u0131ysa onay e-postas\u0131n\u0131n engellenmedi\u011finden emin olmak i\u00e7in spam klas\u00f6r\u00fcn\u00fcz\u00fc kontrol edin. Hala bulam\u0131yorsan\u0131z yard\u0131m i\u00e7in m\u00fc\u015fteri destek ekibimizle ileti\u015fime ge\u00e7in. Ayr\u0131ca geli\u015fmi\u015f gelen kutusu g\u00fcvenlik ayarlar\u0131n\u0131z varsa bizi g\u00fcvenli e-posta listenize ekleyin.<\/p>\n\n\n\n

Y\u00fcz\u00fcklerin i\u00e7i bo\u015f mu?<\/strong> Hay\u0131r, halkalar\u0131m\u0131z i\u00e7i bo\u015f de\u011fildir; sa\u011flamd\u0131r ve m\u00fc\u015fteri taraf\u0131ndan se\u00e7ilen metal \u00f6zelliklerine g\u00f6re \u00fcretilir.<\/p>\n\n\n\n

Y\u00fcz\u00fck \u00f6l\u00e7\u00fcm\u00fc nas\u0131l bulabilirim?<\/strong> Y\u00fcz\u00fck \u00f6l\u00e7\u00fcn\u00fcz\u00fc belirlemenin en iyi yolu, mevcut y\u00fcz\u00fcklerinizin boyutunu bilmek veya web sitemizdeki y\u00fcz\u00fck \u00f6l\u00e7\u00fcs\u00fc k\u0131lavuzumuzu kullanmakt\u0131r.<\/p>\n\n\n\n

Kar\u015f\u0131la\u015ft\u0131rmak i\u00e7in birden fazla \u00fcr\u00fcn sipari\u015f edebilir miyim?<\/strong> Her RROJA Jewels \u00fcr\u00fcn\u00fc \u00f6zelle\u015ftirilir ve m\u00fc\u015fterinin tercihlerine g\u00f6re bir \u00fcretim s\u00fcrecinden ge\u00e7er. M\u00fc\u015fterileri kar\u015f\u0131la\u015ft\u0131rmal\u0131 al\u0131\u015fveri\u015ften ka\u00e7\u0131nmaya ve yaln\u0131zca be\u011fendikleri \u00fcr\u00fcn\u00fc sipari\u015f etmeye te\u015fvik ediyoruz.<\/p>\n\n\n\n

Sipari\u015fimi verirken yanl\u0131\u015f y\u00fcz\u00fck boyutunu se\u00e7tim. \u00dcretimden \u00f6nce de\u011fi\u015ftirebilir miyim?<\/strong> Evet, sipari\u015finizi verdikten sonraki ilk 30 dakika i\u00e7inde bizimle ileti\u015fime ge\u00e7erek y\u00fcz\u00fck bedeninizi de\u011fi\u015ftirebilirsiniz. \u0130lk 30 dakikadan sonra yine de yard\u0131m i\u00e7in ekibimizle ileti\u015fime ge\u00e7ebilirsiniz.<\/p>\n\n\n\n

Birka\u00e7 g\u00fcn \u00f6nce sipari\u015f verdim ve \u00fcretim tamamland\u0131. Yanl\u0131\u015f y\u00fcz\u00fck \u00f6l\u00e7\u00fcs\u00fcn\u00fc se\u00e7ti\u011fimi fark ettim. G\u00f6ndermeden \u00f6nce boyutunu de\u011fi\u015ftirebilir misin?<\/strong> L\u00fctfen ekibimizle ileti\u015fime ge\u00e7in ve bir \u00e7\u00f6z\u00fcm bulman\u0131zda size yard\u0131mc\u0131 olacaklar.<\/p>\n\n\n\n

Katalo\u011funuz var m\u0131?<\/strong> Hay\u0131r, web sitemizde t\u00fcm\u00fc mobil cihaz\u0131n\u0131z \u00fczerinden eri\u015filebilen daha bir\u00e7ok \u00fcr\u00fcn \u00e7e\u015fidini g\u00f6r\u00fcnt\u00fcleyebilece\u011finiz ve olu\u015fturabilece\u011finiz i\u00e7in \u015fu anda katalog sunmuyoruz.<\/p>\n\n\n\n

Sipari\u015fim ge\u00e7mezse ne yapmam gerekir?<\/strong> Gerekli t\u00fcm alanlar\u0131n do\u011fru dolduruldu\u011funu kontrol edin. Fatura adresiniz, fatura ekstrenizdeki bilgilerle e\u015fle\u015fmelidir. Zorluklarla kar\u015f\u0131la\u015fmaya devam ederseniz, acil yard\u0131m i\u00e7in l\u00fctfen bizimle ileti\u015fime ge\u00e7in.<\/p>\n\n\n\n

ULUSLARARASI GARANT\u0130 ve OR\u0130J\u0130NALL\u0130K SERT\u0130F\u0130KASI nedir?<\/strong> T\u00fcm RROJA Jewels \u00fcr\u00fcnleri, m\u00fccevherlerin orijinal olmas\u0131n\u0131, olu\u015fturulmas\u0131n\u0131 ve en y\u00fcksek kalite standartlar\u0131na g\u00f6re denetlenmesini sa\u011flayan uluslararas\u0131 bir garanti ve orijinallik sertifikas\u0131 ile birlikte gelir. Elmaslar\u0131m\u0131z ve di\u011fer de\u011ferli ta\u015flar\u0131m\u0131z, Kimberley S\u00fcreci ilkelerini takip eden etik tedarik\u00e7ilerden temin edilmektedir.<\/p>\n\n\n\n

GIA sertifikal\u0131 ve IGI sertifikal\u0131 elmaslar aras\u0131ndaki fark nedir?<\/strong> Fark yoktur; Hem GIA (Amerika Gemoloji Enstit\u00fcs\u00fc) hem de IGI (Hindistan Gemmoloji Enstit\u00fcs\u00fc) sayg\u0131n elmas derecelendirme enstit\u00fcleridir. \u00dcr\u00fcnlerimizde kullan\u0131lan elmaslar\u0131n orijinalli\u011fini sa\u011flamak i\u00e7in hem GIA hem de IGI sertifikal\u0131 elmaslar sunuyoruz.<\/p>\n\n\n\n

Web sitenizdeki tasar\u0131mlar ger\u00e7ek \u00fcr\u00fcnlerle e\u015fle\u015fiyor mu?<\/strong> Evet, ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcn, \u00fcr\u00fcn sayfalar\u0131m\u0131zda g\u00f6rd\u00fc\u011f\u00fcn\u00fczle ayn\u0131 olacakt\u0131r. \u00dcr\u00fcnlerimizin resimlerinin, \u00fcr\u00fcn ayr\u0131nt\u0131lar\u0131n\u0131 g\u00f6r\u00fcnt\u00fclemek i\u00e7in yak\u0131nla\u015ft\u0131r\u0131ld\u0131\u011f\u0131n\u0131 ve bu resimlerin ya\u015fam boyutundan daha b\u00fcy\u00fck g\u00f6r\u00fcnmesine neden olabilece\u011fini l\u00fctfen unutmay\u0131n. Web sitesindeki foto\u011fraflarda ve resimlerde g\u00f6sterildi\u011fi gibi RROJA Jewels \u00fcr\u00fcnlerinin rengini, tasar\u0131m\u0131n\u0131 ve stilini orijinal \u00fcr\u00fcnle e\u015fle\u015ftirmek i\u00e7in her t\u00fcrl\u00fc \u00e7abay\u0131 g\u00f6stermemize ra\u011fmen, \u00f6zellikle bilgisayar\u0131n\u0131zda ve ekran\u0131n\u0131zda renk g\u00f6stermede teknik s\u0131n\u0131rlamalar, teslim edilen mallar\u0131n g\u00f6r\u00fcnt\u00fclenen mallardan biraz farkl\u0131 olmas\u0131na neden olabilir. <\/p>\n\n\n\n

Nakliye ve teslimat SSS<\/strong><\/strong><\/strong><\/h3>\n\n\n\n

Nakliye i\u00e7in ne kadar \u00fccret al\u0131yorsunuz?<\/strong> T\u00fcm sipari\u015fler i\u00e7in kargo \u00fccretsizdir. Daha fazla ayr\u0131nt\u0131 i\u00e7in l\u00fctfen Nakliye Politikam\u0131za bak\u0131n.<\/p>\n\n\n\n

Uluslararas\u0131 g\u00f6nderiyor musunuz?<\/strong> RROJA Jewels Avrupa i\u00e7inde g\u00f6nderilir.<\/p>\n\n\n\n

Sipari\u015fim nas\u0131l paketlenir?<\/strong> Sipari\u015finiz bir kutuda g\u00fcvenli bir \u015fekilde paketlenmi\u015ftir ve bir sertifika ve hediye kutusu i\u00e7erir.<\/p>\n\n\n\n

Sipari\u015fimi g\u00f6nderildikten sonra nas\u0131l takip edebilirim?<\/strong> \u00d6\u011feniz g\u00f6nderilir g\u00f6nderilmez bir takip numaras\u0131 i\u00e7eren bir e-posta alacaks\u0131n\u0131z.<\/p>\n\n\n\n

Ya paketim kaybolursa?<\/strong> T\u00fcm paketlerimiz transit s\u0131ras\u0131nda sigortal\u0131d\u0131r. Ba\u015far\u0131l\u0131 teslimat\u0131 sa\u011flamak i\u00e7in paketinizi kabul etmeye haz\u0131r olun. Daha fazla bilgi i\u00e7in Nakliye Politikam\u0131za bak\u0131n.<\/p>\n\n\n\n

\u0130adeler i\u00e7in nakliye \u00fccretini kar\u015f\u0131l\u0131yor musunuz?<\/strong> Sipari\u015f verdi\u011finizde kargo \u00fccretsizdir.<\/p>\n\n\n\n

Sipari\u015fimin g\u00f6nderilip g\u00f6nderilmedi\u011fini nas\u0131l bilece\u011fim?<\/strong> Paketiniz g\u00f6nderildi\u011finde takip numaras\u0131 i\u00e7eren bir e-posta alacaks\u0131n\u0131z.<\/p>\n\n\n\n

Adres bilgilerimi de\u011fi\u015ftirebilir miyim?<\/strong> G\u00fcvenlik nedeniyle, sipari\u015f verildikten sonra g\u00f6nderim ve fatura adresi bilgileri de\u011fi\u015ftirilemez. L\u00fctfen paketinizi teslimat adresinde kabul edebilece\u011finizden emin olun. Daha fazla ayr\u0131nt\u0131 i\u00e7in G\u00f6nderim Politikam\u0131z\u0131 inceleyin.<\/p>\n\n\n\n

Metaller ve De\u011ferli ta\u015flar SSS<\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n

\u00dcr\u00fcn\u00fcm\u00fcn metal veya ta\u015f t\u00fcr\u00fcn\u00fc de\u011fi\u015ftirebilir miyim?<\/strong> Sipari\u015finizi vermeden \u00f6nce \u00fcr\u00fcn\u00fcn\u00fcz i\u00e7in mevcut se\u00e7enekler aras\u0131ndan se\u00e7im yapabilirsiniz. Ek se\u00e7enekler i\u00e7in \u201c\u00f6zel\u201d d\u00fc\u011fmesini kullan\u0131n.<\/p>\n\n\n\n

De\u011ferli ta\u015flar\u0131n\u0131z\u0131n kaynak \u00fclkesi nedir?<\/strong> Men\u015fe \u00fclke, se\u00e7ilen de\u011ferli ta\u015f\u0131n t\u00fcr\u00fcne ve kalitesine ba\u011fl\u0131d\u0131r. Kimberley S\u00fcrecinin ilkelerine ba\u011fl\u0131y\u0131z ve elmaslar\u0131m\u0131z ve de\u011ferli ta\u015flar\u0131m\u0131z etik kaynaklardan geliyor.<\/p>\n\n\n\n

Elmaslar\u0131n\u0131z ve de\u011ferli ta\u015flar\u0131n\u0131z do\u011fal m\u0131?<\/strong> Hem do\u011fal hem de laboratuarda yeti\u015ftirilen elmaslar ve de\u011ferli ta\u015flar sunuyoruz. M\u00fccevherlerinizin kategorisi, do\u011fal m\u0131 yoksa laboratuarda m\u0131 yeti\u015ftirildiklerini belirleyecektir.<\/p>\n\n\n\n

Laboratuarda yeti\u015ftirilen elmaslar ger\u00e7ek mi?<\/strong> Evet, Laboratuarda yeti\u015ftirilen elmaslar ger\u00e7ektir ve do\u011fal elmaslarla ayn\u0131d\u0131r.<\/p>\n\n\n\n

Do\u011fal ve Laboratuarda Yeti\u015ftirilen elmaslar aras\u0131ndaki fark nedir?<\/strong> Laboratuarda yeti\u015ftirilen elmaslar kontroll\u00fc bir ortamda yarat\u0131l\u0131rken, do\u011fal elmaslar d\u00fcnya'dan \u00e7\u0131kar\u0131l\u0131r.<\/p>\n\n\n\n

Neden Laboratuvarda Yeti\u015ftirilen elmaslar\u0131 se\u00e7meliyim?<\/strong> Laboratuarda yeti\u015ftirilen elmaslar ger\u00e7ek, \u00e7evre dostu ve tipik olarak daha uygun maliyetlidir.<\/p>\n\n\n\n

Laboratuarda yeti\u015ftirilen elmaslar neden daha d\u00fc\u015f\u00fck fiyatl\u0131d\u0131r?<\/strong> Laboratuarda yeti\u015ftirilen elmaslar\u0131n kayna\u011f\u0131 do\u011fal elmaslardan daha kolay ve h\u0131zl\u0131d\u0131r.<\/p>\n\n\n\n

Sadece 14K ve 18k'da alt\u0131n m\u0131 teklif ediyorsunuz?<\/strong> Di\u011fer alt\u0131n se\u00e7enekleri i\u00e7in l\u00fctfen "\u00f6zel" d\u00fc\u011fmesini kullan\u0131n ve olas\u0131l\u0131klar hakk\u0131nda bilgi al\u0131n.<\/p>\n\n\n\n

Flow Tak\u0131 Bak\u0131m ve Onar\u0131m SSS<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n

Flow tak\u0131lar\u0131m\u0131 takarken y\u00fczebilir veya du\u015f alabilir miyim?<\/strong> RROJA Flow \u00f6zel tak\u0131lar\u0131, bir veya iki safir kristal aras\u0131na yerle\u015ftirilmi\u015f elmas ve alt\u0131n motifleri gibi dinamik \u00f6\u011felere sahiptir. Bu \u00fcr\u00fcnlerin suya dayan\u0131kl\u0131 oldu\u011fu garanti edilmez. Parf\u00fcm, krem, \u015fampuan veya di\u011fer kozmetik veya kimyasal \u00fcr\u00fcnlerle temas\u0131ndan, ayr\u0131ca tatl\u0131 veya tuzlu suya maruz kalmaktan ka\u00e7\u0131n\u0131n.<\/p>\n\n\n\n

Flow tak\u0131lar\u0131n\u0131z\u0131 nas\u0131l temizlemelisiniz?<\/strong> Yumu\u015fak, t\u00fcy b\u0131rakmayan bir bezle nazik\u00e7e silin. Su ve kozmetik veya kimyasal \u00fcr\u00fcnlerle temas\u0131ndan ka\u00e7\u0131n\u0131n.<\/p>\n\n\n\n

Flow tak\u0131lar\u0131n\u0131z\u0131 nas\u0131l saklamal\u0131s\u0131n\u0131z?<\/strong> Her bir \u00fcr\u00fcn\u00fc neme, \u0131s\u0131ya ve do\u011frudan g\u00fcne\u015f \u0131\u015f\u0131\u011f\u0131na maruz kalmayacak \u015fekilde kuru bir yerde ayr\u0131 ayr\u0131 saklay\u0131n.<\/p>\n\n\n\n

Tak\u0131 Bak\u0131m\u0131 ve Bak\u0131m\u0131 SSS<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n

Du\u015f almadan\/banyo yapmadan\/y\u00fczmeden \u00f6nce veya jakuzide m\u00fccevherlerimi \u00e7\u0131karmal\u0131 m\u0131y\u0131m?<\/strong> M\u00fccevherinizin parlakl\u0131\u011f\u0131n\u0131 korumak i\u00e7in du\u015f almadan, banyo yapmadan, y\u00fczmeden veya jakuzi kullanmadan \u00f6nce \u00e7\u0131karmak en iyisidir. Bu aktiviteler, m\u00fccevherin g\u00f6r\u00fcn\u00fcm\u00fcn\u00fc donukla\u015ft\u0131rabilecek sabun ve kimyasal birikimine yol a\u00e7abilir.<\/p>\n\n\n\n

Ev i\u015fleri veya egzersiz s\u0131ras\u0131nda m\u00fccevherlerimi \u00e7\u0131karmal\u0131 m\u0131y\u0131m?<\/strong> Ev temizleyicileri ve kimyasallar\u0131 m\u00fccevherlere zarar verebilir. Ev i\u015fleri, bah\u00e7ecilik, egzersiz veya di\u011fer aktiviteler yaparken tak\u0131lar\u0131 \u00e7\u0131karman\u0131z \u00f6nerilir. Elmaslar bile darbeye maruz kal\u0131rsa \u00e7atlayabilir veya \u00e7atlayabilir.<\/p>\n\n\n\n

M\u00fccevherlerimle uyuyabilir miyim?<\/strong> M\u00fcmk\u00fcn olsa da, kazara hasar veya kayb\u0131 \u00f6nlemek i\u00e7in tak\u0131lar\u0131n\u0131z\u0131 uyumadan \u00f6nce \u00e7\u0131karman\u0131z daha iyidir. Halkalar hasar g\u00f6rebilir veya uyurken ta\u015flar gev\u015feyebilir.<\/p>\n\n\n\n

Kozmetikler m\u00fccevherlerime zarar verir mi?<\/strong> Kozmetikler, losyonlar ve parf\u00fcmler, m\u00fccevherlerde renk de\u011fi\u015fikli\u011fi, lekeler veya parlakl\u0131k kayb\u0131 gibi kal\u0131c\u0131 kusurlara neden olabilir. M\u00fccevherlerinizi takt\u0131ktan sonra kozmetik uygulamak en iyisidir.<\/p>\n\n\n\n

Y\u00fcz\u00fc\u011f\u00fcm\u00fc parma\u011f\u0131mdan nas\u0131l \u00e7\u0131karabilirim?<\/strong> Bir halkay\u0131 \u00e7\u0131kar\u0131rken, ta\u015f\u0131 g\u00fcvenli ve temiz tutmak i\u00e7in ta\u015f veya ayar yerine bantla tutun.<\/p>\n\n\n\n

M\u00fccevherlerimi nas\u0131l saklamal\u0131y\u0131m?<\/strong> \u00c7izilmeleri veya hasarlar\u0131 \u00f6nlemek i\u00e7in m\u00fccevher e\u015fyalar\u0131n\u0131 ayr\u0131 ayr\u0131 saklay\u0131n. Onlar\u0131 neme maruz b\u0131rakmaktan ka\u00e7\u0131n\u0131n ve giymediklerinde m\u00fcmk\u00fcn oldu\u011funca az tutun.<\/p>\n\n\n\n

M\u00fccevherlerimi orijinal RROJA Jewels hediye kutusunda saklayabilir miyim?<\/strong> RROJA Jewels hediye kutular\u0131, uzun s\u00fcreli depolama i\u00e7in de\u011fil sunum i\u00e7in tasarlanm\u0131\u015ft\u0131r. M\u00fccevherlerinizi metal ve de\u011ferli ta\u015flara dayal\u0131 uygun malzemelerde saklay\u0131n.<\/p>\n\n\n\n

P\u0131rlanta tak\u0131lar\u0131m\u0131 nas\u0131l saklamal\u0131y\u0131m?<\/strong> \u00c7izilmeleri \u00f6nlemek ve parlakl\u0131klar\u0131n\u0131 korumak i\u00e7in elmas par\u00e7alar\u0131n\u0131 ayr\u0131 olarak saklay\u0131n.<\/p>\n\n\n\n

M\u00fccevherlerimi nas\u0131l temizlemeliyim?<\/strong> Ya\u011flar\u0131, tozu ve kirlenmeyi gidermek i\u00e7in tak\u0131lar\u0131n\u0131z\u0131 nazik\u00e7e ve d\u00fczenli olarak temizleyin. Gerekirse yumu\u015fak bir bezle yumu\u015fak sabun ve su kullan\u0131n. Tak\u0131lar\u0131n\u0131z\u0131 saklamadan \u00f6nce iyice kurudu\u011fundan emin olun.<\/p>\n\n\n\n

M\u00fccevher temizleyicileri kullanmak g\u00fcvenli midir?<\/strong> M\u00fccevher temizleyicileri, baz\u0131 metaller ve de\u011ferli ta\u015flar \u00fczerinde sert a\u015f\u0131nd\u0131r\u0131c\u0131lar i\u00e7erebilir. Yumu\u015fak bir sabun ve \u00e7ok yumu\u015fak bir bez veya f\u0131r\u00e7a en g\u00fcvenli temizleme se\u00e7enekleridir.<\/p>\n\n\n\n

M\u00fccevherlerimdeki kal\u0131c\u0131 kir veya leke ile ne yapmal\u0131?<\/strong> \u0130nat\u00e7\u0131 kirleri temizlemek i\u00e7in tak\u0131lar\u0131n\u0131z\u0131 5 ila 10 dakika temiz suda bekletin, ancak bu incili tak\u0131lar veya neme duyarl\u0131 malzemeler i\u00e7in kullan\u0131lmamal\u0131d\u0131r.<\/p>\n\n\n\n

Alt\u0131n tak\u0131lar\u0131ma nas\u0131l bakmal\u0131y\u0131m?<\/strong> Alt\u0131n yumu\u015fak bir metaldir ve \u00e7izilmelere e\u011filimlidir. Sert sabunlardan, klordan ve bilinmeyen kimyasallardan ka\u00e7\u0131n\u0131n. D\u00fczenli temizlik ve nazik cilalama parlakl\u0131\u011f\u0131n\u0131 koruyabilir.<\/p>\n\n\n\n

G\u00fcm\u00fc\u015f tak\u0131lar\u0131ma nas\u0131l bakmal\u0131y\u0131m?<\/strong> G\u00fcm\u00fc\u015f tak\u0131lar\u0131n kararmas\u0131n\u0131 \u00f6nlemek i\u00e7in d\u00fczenli temizli\u011fe ihtiyac\u0131 vard\u0131r. Kimyasallarla temastan ka\u00e7\u0131n\u0131n ve kuru tutun.<\/p>\n\n\n\n

Hassas ciltlerle alerjik reaksiyonlar konusunda endi\u015felenmem gerekir mi?<\/strong> Alerji dostu malzemeler se\u00e7iyoruz, ancak bireysel fakt\u00f6rler cilt reaksiyonlar\u0131na neden olabilir. Tahri\u015fleri \u00f6nlemek i\u00e7in y\u00fcz\u00fc\u011f\u00fcn d\u00fczg\u00fcn oturdu\u011fundan emin olun, tak\u0131lar\u0131 temiz tutun ve tak\u0131lar\u0131n\u0131z\u0131 nas\u0131l takt\u0131\u011f\u0131n\u0131z\u0131 d\u00fc\u015f\u00fcn\u00fcn.<\/p>\n\n\n\n

Parma\u011f\u0131mdaki ye\u015fil lekeye ne sebep oluyor?<\/strong> Ye\u015fil veya koyu lekeler, cilt, kozmetik veya \u00e7evresel fakt\u00f6rlerle metal reaksiyonlar\u0131ndan kaynaklanabilir. Alerjik bir reaksiyon de\u011fil.<\/p>\n\n\n\n

\u0130ade SSS<\/strong><\/strong><\/strong><\/strong><\/strong><\/h3>\n\n\n\n

Memnun kalmazsan\u0131z \u00fcr\u00fcn\u00fc iade etmek veya de\u011fi\u015ftirmek m\u00fcmk\u00fcn m\u00fcd\u00fcr?<\/strong> Hay\u0131r, t\u00fcm mallar\u0131m\u0131z, AB T\u00fcketici Haklar\u0131 Direktifi'nin(2011\/83\/EU) 2 (4) maddesinde tan\u0131mland\u0131\u011f\u0131 gibi \u201ct\u00fcketicinin \u015fartnamelerine g\u00f6re \u00fcretilmi\u015f mallar\u201d olarak kabul edilir. \u0130\u015fte bu y\u00fczden:<\/p>\n\n\n\n

Prefabrik olmayan \u00fcr\u00fcnler:<\/strong> \u00dcr\u00fcnler, sipari\u015f an\u0131nda hen\u00fcz \u00fcretilmemi\u015ftir ve ancak m\u00fc\u015fterinin bireysel se\u00e7imlerini yapt\u0131ktan sonra \u00fcretilecektir.<\/p>\n\n\n\n

M\u00fc\u015fterinin bireysel tercihi veya karar\u0131:<\/strong> M\u00fc\u015fteri, mallar\u0131n malzeme rengi, alt\u0131n i\u00e7eri\u011fi, g\u00fcm\u00fc\u015f i\u00e7eri\u011fi, do\u011fal veya laboratuvarda yeti\u015ftirilen elmaslar, elmas berrakl\u0131\u011f\u0131 ve boyutu gibi \u00f6nemli \u00f6zellikleri hakk\u0131nda \u00f6zel se\u00e7imler yapar. . Bu, o m\u00fc\u015fteri i\u00e7in \u00f6zel olarak yap\u0131lm\u0131\u015f benzersiz bir \u00fcr\u00fcnle sonu\u00e7lan\u0131r.<\/p>\n\n\n\n

Bu \u00f6zel \u00f6zelle\u015ftirmeler, tak\u0131lar\u0131 m\u00fc\u015fteri i\u00e7in benzersiz ve ki\u015fisel hale getiriyor. Bu, \u00fcr\u00fcn\u00fcn ba\u015fka bir m\u00fc\u015fteriye ayn\u0131 bi\u00e7imde sat\u0131lmas\u0131n\u0131n zor oldu\u011fu anlam\u0131na gelir. Dolay\u0131s\u0131yla bu t\u00fcr bir \u00fcr\u00fcn, Madde 16(c) Cayma Hakk\u0131 \u0130stisnalar\u0131'nda tan\u0131mland\u0131\u011f\u0131 gibi, t\u00fcketicinin iste\u011fine g\u00f6re \u00fcretilen veya a\u00e7\u0131k\u00e7a ki\u015fiselle\u015ftirilen mallar muafiyeti kapsam\u0131na girer ve standart 14 g\u00fcnl\u00fck cayma hakk\u0131na tabi de\u011fildir.<\/p>\n\n\n\n

Ayn\u0131 \u015fey gev\u015fek de\u011ferli ta\u015flar\u0131n sat\u0131n al\u0131nmas\u0131 i\u00e7in de ge\u00e7erlidir.<\/p>\n\n\n\n

Bu, iadeleri kabul etmedi\u011fimiz anlam\u0131na gelir.<\/p>\n\n\n\n

IGI ve GIA Sertifikas\u0131<\/strong><\/h3>\n\n\n\n

0,50 karat ve \u00fczeri do\u011fal elmaslar IGI veya GIA sertifikas\u0131yla birlikte gelir. VS berrakl\u0131\u011f\u0131nda laboratuvarda yeti\u015ftirilen bir elmas i\u00e7in bu 1 karat veya daha fazlad\u0131r. Ancak laboratuvarda yeti\u015ftirilen ve SI berrakl\u0131\u011f\u0131na sahip elmaslar i\u00e7in sertifikasyon sunmuyoruz.<\/p>\n\n\n\n

Daha fazla sertifikal\u0131 ve sertifikas\u0131z de\u011ferli ta\u015flar\u0131 \u201cDaha Fazla \u00d6zel Tak\u0131\u201d ve \u201cDe\u011ferli Ta\u015flar\u201d sayfalar\u0131m\u0131zda bulabilirsiniz.<\/p>","protected":false},"excerpt":{"rendered":"

Shopping FAQ What is a two-year warranty? A two-year warranty ensures that we will provide free servicing for your product if it has any manufacturer\u2019s defects within two years. Please review our return policy for more detailed information. Can I get my ring resized by a local jeweler? No, using a third-party jeweler will void your two-year […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-235","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently Asked Questions - RROJA Jewels<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rroja.com\/tr\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions\" \/>\n<meta property=\"og:description\" content=\"Shopping FAQ What is a two-year warranty? A two-year warranty ensures that we will provide free servicing for your product if it has any manufacturer\u2019s defects within two years. 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