{"id":688,"date":"2023-11-20T10:30:21","date_gmt":"2023-11-20T09:30:21","guid":{"rendered":"https:\/\/rroja.com\/?page_id=688"},"modified":"2026-03-01T11:59:11","modified_gmt":"2026-03-01T10:59:11","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/rroja.com\/tr\/return-policy\/","title":{"rendered":"\u0130ade Politikas\u0131"},"content":{"rendered":"<p class=\"wp-block-paragraph\">RROJA Jewels olarak, m\u00fc\u015fterilerimizin \u00fcr\u00fcnlerimizden tamamen memnun olmalar\u0131n\u0131 sa\u011flamaya derinden ba\u011fl\u0131y\u0131z. Amac\u0131m\u0131z y\u00fcksek kaliteli \u00fcr\u00fcnler sunmakt\u0131r ve bu taahh\u00fcd\u00fc desteklemek i\u00e7in basit bir iade ve garanti politikas\u0131 sunuyoruz.<\/p>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Garanti:<\/strong><\/p>\r\n\r\n\r\n\r\n<ul class=\"wp-block-list\">\r\n<li>T\u00fcm RROJA Jewels \u00fcr\u00fcnleri c\u00f6mert iki y\u0131ll\u0131k \u00dcretici Garantisi ile birlikte gelir. Bu garanti, t\u00fcm \u00fcretim hatalar\u0131n\u0131 kapsar. \u00d6\u011fenizin b\u00f6yle bir kusuru oldu\u011fu tespit edilirse, garanti ko\u015fullar\u0131n\u0131 kar\u015f\u0131lamas\u0131 ko\u015fuluyla \u00fccretsiz olarak onaraca\u011f\u0131z. Onar\u0131m talepleriniz i\u00e7in l\u00fctfen bizimle ileti\u015fime ge\u00e7iniz. Onar\u0131m i\u015flemi de yakla\u015f\u0131k 25 i\u015f g\u00fcn\u00fc s\u00fcrer. Onar\u0131mdan sonra iade edilmeyece\u011finden hediye kutular\u0131 veya sertifikalar gibi tamamlay\u0131c\u0131 \u00f6\u011feler g\u00f6ndermemeyi unutmay\u0131n. \u00d6\u011fenizin \u00fc\u00e7\u00fcnc\u00fc bir taraf\u00e7a onar\u0131lmas\u0131, iki y\u0131ll\u0131k garantinizi ge\u00e7ersiz k\u0131lacakt\u0131r.<\/li>\r\n<\/ul>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\"><strong>Garanti \u015eartlar\u0131 ve Ko\u015fullar\u0131:<\/strong><\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Garanti yaln\u0131zca \u00fcretim s\u00fcrecinden kaynaklanan kusurlar\u0131 kapsar ve kazalar, yanl\u0131\u015f kullan\u0131m, k\u00f6t\u00fcye kullan\u0131m, ihmal, yetkisiz servis veya normal a\u015f\u0131nma ve y\u0131pranmadan kaynaklanan hasarlar\u0131 i\u00e7ermez.<\/li>\r\n\r\n\r\n\r\n<li>\u00d6\u011fenin RROJA Jewels d\u0131\u015f\u0131nda ba\u015fka bir kuyumcu gibi \u00fc\u00e7\u00fcnc\u00fc bir taraf\u00e7a herhangi bir \u015fekilde de\u011fi\u015ftirilmesi durumunda ge\u00e7ersiz hale gelir.<\/li>\r\n\r\n\r\n\r\n<li>M\u00fccevherat\u0131n ta\u015flar, zincirler veya klipsler dahil herhangi bir k\u0131sm\u0131 ayr\u0131l\u0131rsa, onar\u0131m i\u00e7in t\u00fcm par\u00e7alar\u0131 iade etmelisiniz. Eksik bile\u015fenlerden veya ta\u015flardan sorumlu de\u011filiz.<\/li>\r\n\r\n\r\n\r\n<li>\u0130ki y\u0131ll\u0131k garanti \u00fc\u00e7\u00fcnc\u00fc bir tarafa devredilemez.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u00dcretici garantisi kapsamaz:<\/p>\r\n\r\n\r\n\r\n<ol class=\"wp-block-list\">\r\n<li>Kimyasallara, makyaja, y\u00fczme havuzlar\u0131na, jakuzilere veya banyoya maruz kalma nedeniyle renk de\u011fi\u015fikli\u011fi.<\/li>\r\n\r\n\r\n\r\n<li>Genel a\u015f\u0131nma veya yanl\u0131\u015f kullan\u0131m nedeniyle \u00e7izikler, ezikler veya yontma.<\/li>\r\n\r\n\r\n\r\n<li>\u0130hmal nedeniyle bir ta\u015f\u0131n d\u00fc\u015fmesine izin veren b\u00fck\u00fclm\u00fc\u015f, yakalanm\u0131\u015f veya y\u0131pranm\u0131\u015f u\u00e7lardan kaynaklanan hasar.<\/li>\r\n\r\n\r\n\r\n<li>Kay\u0131p veya \u00e7al\u0131nt\u0131 ta\u015flar.<\/li>\r\n\r\n\r\n\r\n<li>K\u00f6t\u00fcye kullan\u0131lan veya normal, g\u00fcnl\u00fck kullan\u0131m\u0131n d\u0131\u015f\u0131nda giyilen e\u015fyalar.<\/li>\r\n<\/ol>\r\n\r\n\r\n\r\n<p class=\"wp-block-paragraph\">\u0130\u015f\u00e7ilikteki hafif d\u00fczensizlikler veya metalin veya de\u011ferli ta\u015flar\u0131n do\u011fal \u00f6zellikleri gibi belirli \u00f6zelliklerin \u00f6\u011fenin do\u011fas\u0131nda oldu\u011funu ve kusur olarak kabul edilmedi\u011fini l\u00fctfen unutmay\u0131n.<\/p>\r\n\r\n\r\n\r\n<h3 id=\"h-returns-refund\" class=\"wp-block-heading\">\u0130ade \/ \u0130ade:<\/h3>\r\n<p>T\u00fcm \u00fcr\u00fcnlerimiz, AB T\u00fcketici Haklar\u0131 Direktifi (2011\/83\/EU) Madde 2(4)\u201cte tan\u0131mland\u0131\u011f\u0131 \u00fczere \u201dt\u00fcketicinin spesifikasyonlar\u0131na g\u00f6re \u00fcretilmi\u015f \u00fcr\u00fcnler\" olarak kabul edilir. \u0130\u015fte nedeni:<\/p>\r\n<p class=\"translation-block\"><strong>Prefabrik olmayan \u00fcr\u00fcnler:<\/strong> \u00dcr\u00fcnler, sipari\u015f an\u0131nda hen\u00fcz \u00fcretilmemi\u015ftir ve ancak m\u00fc\u015fterinin bireysel se\u00e7imlerini yapt\u0131ktan sonra \u00fcretilecektir.<\/p>\r\n<p class=\"translation-block\"><strong>M\u00fc\u015fterinin bireysel tercihi veya karar\u0131:<\/strong> M\u00fc\u015fteri, mallar\u0131n malzeme rengi, alt\u0131n i\u00e7eri\u011fi, g\u00fcm\u00fc\u015f i\u00e7eri\u011fi, do\u011fal veya laboratuvarda yeti\u015ftirilen elmaslar, elmas berrakl\u0131\u011f\u0131 ve boyutu gibi \u00f6nemli \u00f6zellikleri hakk\u0131nda \u00f6zel se\u00e7imler yapar. . Bu, o m\u00fc\u015fteri i\u00e7in \u00f6zel olarak yap\u0131lm\u0131\u015f benzersiz bir \u00fcr\u00fcnle sonu\u00e7lan\u0131r.<\/p>\r\n<p>Bu \u00f6zel \u00f6zelle\u015ftirmeler m\u00fccevheri m\u00fc\u015fteriye \u00f6zel ve ki\u015fisel hale getirir. Bu da \u00fcr\u00fcn\u00fcn ayn\u0131 \u015fekilde ba\u015fka bir m\u00fc\u015fteriye yeniden sat\u0131lmas\u0131n\u0131n zor oldu\u011fu anlam\u0131na gelmektedir. Bu nedenle, b\u00f6yle bir \u00fcr\u00fcn, AB T\u00fcketici Haklar\u0131 Direktifi (2011\/83\/EU) Madde 16(c) Cayma Hakk\u0131 \u0130stisnalar\u0131'nda tan\u0131mland\u0131\u011f\u0131 \u00fczere, t\u00fcketicinin spesifikasyonlar\u0131na g\u00f6re \u00fcretilen veya a\u00e7\u0131k\u00e7a ki\u015fiselle\u015ftirilmi\u015f mallar muafiyeti kapsam\u0131na girer ve standart 14 g\u00fcnl\u00fck cayma hakk\u0131na tabi de\u011fildir.<\/p>\r\n<p>Ayn\u0131 \u015fey gev\u015fek de\u011ferli ta\u015flar\u0131n sat\u0131n al\u0131nmas\u0131 i\u00e7in de ge\u00e7erlidir.<\/p>\r\n<p>2011\/83\/EU say\u0131l\u0131 Direktifin 16(c) maddesi uyar\u0131nca \u201ct\u00fcketicinin spesifikasyonlar\u0131na g\u00f6re \u00fcretilen mallar\u201d i\u00e7in verilen sipari\u015fler iptal veya iade edilemez.<\/p>\r\n<p><strong>Bu, iptal veya iade kabul etmedi\u011fimiz anlam\u0131na gelir.<\/strong><\/p>\r\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>At RROJA Jewels, we are deeply committed to ensuring our customers are completely satisfied with our products. Our aim is to provide high-quality items, and we offer a straightforward return and warranty policy to support this commitment. Warranty: Warranty Terms and Conditions: The manufacturer\u2019s warranty does not cover: Please note that certain characteristics, such as [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-688","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Return Policy - RROJA Jewels<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rroja.com\/tr\/return-policy\/\" \/>\n<meta property=\"og:locale\" content=\"tr_TR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return Policy\" \/>\n<meta property=\"og:description\" content=\"At RROJA Jewels, we are deeply committed to ensuring our customers are completely satisfied with our products. 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